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Agent reliability across repeated runs (tau-bench pass^k)

Share of tau-bench tasks an agent passes on every one of k attempts. The 2024 paper's gpt-4o figures (pass^1 61%, pass^8 under 25%) set the baseline; the 2026 point is the leaderboard leader's pass^1 and pass^4 as tabulated by Automation Anywhere. Sierra's own tau2-bench leaderboard adds pass^1 and pass^4 per model and domain, dated by submission.

Reason through this

The reading

Reliability still collapses with k - 70% once, 56% four times running - two years after the paper that named the problem.

Every readingeach dot links to its record
a readingnormal rangefast range
reported

1 reading drawn from automation_anywhere.tau_bench_leaderboard_1.pass_hat_4.pt, one of 6 series listed under How it is measured; 110 observations in the evidence.

Source: Automation Anywhere blog. Automation Anywhere.

The numbers
as ofreadingvaluerecord
2026-05-18tau bench leaderboard 156.2%reported

Why it matters

The 70% problem in one number - solving a task once is not solving it reliably. Deployment needs pass^k, not pass^1, and the gap between them is where the normal-technology speed limit lives.

What cuts against it

The 2026 point is vendor-tabulated and the model is unnamed; tau-bench domains are narrow, and on Sierra's leaderboard the best pass^4 ranges from about a third in banking to over nine in ten in telecom, so the domain decides the reading; since March 2026 new models are run on banking only; pass^k penalises benign variation.

How it is measured
  • series automation_anywhere.tau_bench_leaderboard_1.pass_hat_4.pt
  • series automation_anywhere.tau_bench_leaderboard_1.pass_hat_1.pt
  • series arxiv.tau_bench_retail_gpt4o.pass_hat_1.pt
  • series arxiv.tau_bench_retail_gpt4o.pass_hat_8.pt
  • series tau2_bench.*.*_pass_4.pt
  • series tau2_bench.*.*_pass_1.pt
  • source arXiv abstract pages · default tier 6 · arXiv; abstract quotation
  • source Automation Anywhere blog · default tier 7 · Automation Anywhere; short quotation
  • source Sierra tau2-bench leaderboard (pass^k per model and domain) · default tier 1 · Sierra; public leaderboard data, cited with attribution
  • proxy benchmark · cadence quarterly · valve invention to product

Normal = under 70% of tasks pass all four runs, so the best agent still fails one attempt in three; fast = 90% or more at k of four or higher, the reliability a workflow can be built on. Between is `emerging`.

Applied to automation_anywhere.tau_bench_leaderboard_1.pass_hat_4.pt.

Latest readings
  • 2026-05-18 tau_bench_leaderboard_1 · 56.2%as of 2026-05-18
Why this status, and its history

First scoring. The tau-bench leaderboard leader passes 70.2% of tasks once and 56.2% four times running (Automation Anywhere table, 18 May 2026), inside the normal band; the 2026 point is vendor-tabulated (tier 7) so the status is capped at emerging, with the 2024 paper (gpt-4o pass^1 61%, pass^8 under 25%) as the second source.

  1. 2026-09-10unmeasured to emergingconf — → 55 · the evaluator (automatic)

    First scoring. The tau-bench leaderboard leader passes 70.2% of tasks once and 56.2% four times running (Automation Anywhere table, 18 May 2026), inside the normal band; the 2026 point is vendor-tabulated (tier 7) so the status is capped at emerging, with the 2024 paper (gpt-4o pass^1 61%, pass^8 under 25%) as the second source.

    source1
Why this confidence

Rests on 110 observations from Automation Anywhere blog, Sierra tau2-bench leaderboard (pass^k per model and domain), arXiv abstract pages; best evidence tier 1, grade A; current.

Confidence is independent of status: 90–95 multiple strong independent sources; 70–89 good evidence, some ambiguity; 50–69 mixed or hard to operationalise; 0–49 limited or vague evidence.