Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Does not pass

• Use computers for various applications, such as database management or word processing.

  reason given most often: no existing check settles it · 7.8% of the role's time · $6.5B · waiting on a check

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

  reason given most often: no existing check settles it · 7.4% of the role's time · $6.1B · waiting on a check

• Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

  physical work, outside the screen · 6.6% of the role's time · $5.5B

• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

  reason given most often: no existing check settles it · 6.5% of the role's time · $5.4B · waiting on a check

• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.

  physical work, outside the screen · 5.6% of the role's time · $4.6B

• Make copies of correspondence or other printed material.

  physical work, outside the screen · 5.2% of the role's time · $4.3B

• Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.

  physical work, outside the screen · 4.9% of the role's time · $4.0B

• Conduct searches to find needed information, using such sources as the Internet.

  reason given most often: no existing check settles it · 4.1% of the role's time · $3.4B · waiting on a check

• Schedule and confirm appointments for clients, customers, or supervisors.

  reason given most often: no existing check settles it · 3.9% of the role's time · $3.2B · passed by GPT-6 Sol · the models disagreed

• Maintain scheduling and event calendars.

  reason given most often: no existing check settles it · 3.5% of the role's time · $2.9B · passed by GPT-6 Sol · the models disagreed · waiting on a check

• Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.

  reason given most often: no existing check settles it · 3.4% of the role's time · $2.8B · waiting on a check

• Locate and attach appropriate files to incoming correspondence requiring replies.

  physical work, outside the screen · 3.3% of the role's time · $2.8B

• Open, read, route, and distribute incoming mail or other materials and answer routine letters.

  physical work, outside the screen · 3.3% of the role's time · $2.7B

• Provide services to customers, such as order placement or account information.

  reason given most often: no existing check settles it · 2.9% of the role's time · $2.4B · waiting on a check

• Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.

  reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 2.1% of the role's time · $1.8B

• Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.

  reason given most often: no existing check settles it · 2.1% of the role's time · $1.7B · passed by Gemini 3.1 Pro · the models disagreed · waiting on a check

• Establish work procedures or schedules and keep track of the daily work of clerical staff.

  reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 2.1% of the role's time · $1.7B

• Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.

  physical work, outside the screen · 2.0% of the role's time · $1.7B

• Manage projects or contribute to committee or team work.

  reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 1.7% of the role's time · $1.4B

• Train and assist staff with computer usage.

  reason given most often: no existing check settles it · 1.6% of the role's time · $1.3B

• Order and dispense supplies.

  physical work, outside the screen · 1.4% of the role's time · $1.2B

• Learn to operate new office technologies as they are developed and implemented.

  reason given most often: no existing check settles it · 1.3% of the role's time · $1.1B · waiting on a check

• Arrange conference, meeting, or travel reservations for office personnel.

  reason given most often: no existing check settles it · 1.3% of the role's time · $1.1B · passed by GPT-6 Sol · the models disagreed

• Mail newsletters, promotional material, or other information.

  physical work, outside the screen · 1.2% of the role's time · $981M

• Prepare conference or event materials, such as flyers or invitations.

  physical work, outside the screen · 1.1% of the role's time · $915M

• Prepare and mail checks.

  physical work, outside the screen · 1.0% of the role's time · $829M

• Supervise other clerical staff and provide training and orientation to new staff.

  reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 0.9% of the role's time · $779M

• Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.

  reason given most often: nobody can tell quickly whether it worked · 0.9% of the role's time · $729M

• Develop or maintain internal or external company Web sites.

  reason given most often: no existing check settles it · 0.7% of the role's time · $593M · waiting on a check