Postal Service Clerks
Every task in this role, whether it passes the census's structural hand-over screen, which models pass it, and why. It is a screen, not a claim about what AI can do: a task can pass and still be beyond the systems of the day. The stricter and looser rules re-vote every task, and small differences between roles are noise.
Passes the screen · 1 of 19 tasks
Rent post office boxes to customers.
quick to check, an existing check settles it, and a mistake is cheap · 2.8% of the role's time · $132M · passed by Claude Sonnet, Gemini 3.1 Pro · the models disagreed
Does not pass
Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
physical work, outside the screen · 9.8% of the role's time · $468M
Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
physical work, outside the screen · 8.6% of the role's time · $408M
Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
reason given most often: no existing check settles it · 8.2% of the role's time · $393M · waiting on a check
Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
physical work, outside the screen · 7.3% of the role's time · $349M
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
physical work, outside the screen · 6.8% of the role's time · $323M
Receive letters and parcels, and place mail into bags.
physical work, outside the screen · 6.7% of the role's time · $321M
Register, certify, and insure letters and parcels.
physical work, outside the screen · 6.0% of the role's time · $285M
Keep money drawers in order, and record and balance daily transactions.
physical work, outside the screen · 5.7% of the role's time · $271M
Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
reason given most often: no existing check settles it · 5.5% of the role's time · $264M · waiting on a check
Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
reason given most often: no existing check settles it · 5.3% of the role's time · $255M
Obtain signatures from recipients of registered or special delivery mail.
physical work, outside the screen · 5.3% of the role's time · $251M
Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
physical work, outside the screen · 5.1% of the role's time · $242M
Transport mail from one work station to another.
physical work, outside the screen · 5.0% of the role's time · $238M
Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
reason given most often: no existing check settles it · 3.5% of the role's time · $165M
Cash money orders.
physical work, outside the screen · 2.5% of the role's time · $121M
Feed mail into postage canceling devices or hand stamp mail to cancel postage.
physical work, outside the screen · 2.4% of the role's time · $115M
Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
reason given most often: no existing check settles it · 1.9% of the role's time · $88.9M
Order retail items and other supplies for office use.
reason given most often: nobody can tell quickly whether it worked · 1.6% of the role's time · $77.2M
Where this role works
| Industry | Workers | Wage bill | Passes the screen | All three pass |
|---|---|---|---|---|
| Postal Service (Federal Government) | 78,060 | $4.8B | $132M | $0 |