Reservation and Transportation Ticket Agents and Travel Clerks

Does not pass

• Examine passenger documentation to determine destinations and to assign boarding passes.

  physical work, outside the screen · 8.1% of the role's time · $488M

• Confer with customers to determine their service requirements and travel preferences.

  reason given most often: no existing check settles it · 7.9% of the role's time · $475M · waiting on a check

• Announce arrival and departure information, using public address systems.

  physical work, outside the screen · 7.3% of the role's time · $440M

• Check baggage and cargo and direct passengers to designated locations for loading.

  physical work, outside the screen · 7.3% of the role's time · $436M

• Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.

  reason given most often: no existing check settles it · 7.1% of the role's time · $424M · passed by Claude Sonnet · the models disagreed · waiting on a check

• Provide boarding or disembarking assistance to passengers needing special assistance.

  physical work, outside the screen · 6.9% of the role's time · $414M

• Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.

  physical work, outside the screen · 6.3% of the role's time · $379M

• Trace lost, delayed, or misdirected baggage for customers.

  reason given most often: nobody can tell quickly whether it worked · 6.0% of the role's time · $361M

• Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.

  reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 4.8% of the role's time · $291M · passed by Claude Sonnet · the models disagreed

• Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.

  reason given most often: no existing check settles it · 4.1% of the role's time · $247M · passed by Claude Sonnet · the models disagreed

• Prepare customer invoices and accept payment.

  physical work, outside the screen · 3.9% of the role's time · $234M

• Provide clients with assistance in preparing required travel documents and forms.

  physical work, outside the screen · 3.4% of the role's time · $207M

• Provide customers with travel suggestions and information sources, such as guides, directories, brochures, or maps.

  reason given most often: no existing check settles it · 3.3% of the role's time · $198M · waiting on a check

• Keep information facilities clean during operation.

  physical work, outside the screen · 3.1% of the role's time · $185M

• Open or close information facilities.

  physical work, outside the screen · 2.1% of the role's time · $128M

• Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.

  reason given most often: no existing check settles it · 1.6% of the role's time · $97.3M · passed by Claude Sonnet · the models disagreed · waiting on a check

• Promote particular destinations, tour packages, and other travel services.

  reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 1.0% of the role's time · $60.7M

• Contact motel, hotel, resort, and travel operators to obtain current advertising literature.

  reason given most often: nobody can tell quickly whether it worked · 0.4% of the role's time · $22.1M · passed by Claude Sonnet · the models disagreed