Receptionists and Information Clerks

Does not pass

• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

  reason given most often: no existing check settles it · 12.3% of the role's time · $4.6B · waiting on a check

• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

  physical work, outside the screen · 12.3% of the role's time · $4.5B

• Schedule appointments and maintain and update appointment calendars.

  reason given most often: no existing check settles it · 8.1% of the role's time · $3.0B · passed by Claude Sonnet · the models disagreed · waiting on a check

• Receive payment and record receipts for services.

  physical work, outside the screen · 7.9% of the role's time · $2.9B

• File and maintain records.

  physical work, outside the screen · 7.2% of the role's time · $2.7B

• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.

  reason given most often: no existing check settles it · 6.5% of the role's time · $2.4B · waiting on a check

• Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.

  reason given most often: no existing check settles it · 5.6% of the role's time · $2.1B · passed by Claude Sonnet · the models disagreed · waiting on a check

• Hear and resolve complaints from customers or the public.

  reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 5.2% of the role's time · $1.9B

• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

  physical work, outside the screen · 4.7% of the role's time · $1.7B

• Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.

  physical work, outside the screen · 4.6% of the role's time · $1.7B

• Analyze data to determine answers to questions from customers or members of the public.

  reason given most often: no existing check settles it · 4.0% of the role's time · $1.5B · waiting on a check

• Keep a current record of staff members' whereabouts and availability.

  reason given most often: no existing check settles it · 3.9% of the role's time · $1.5B · waiting on a check

• Process and prepare memos, correspondence, travel vouchers, or other documents.

  reason given most often: no existing check settles it · 3.6% of the role's time · $1.3B · waiting on a check

• Schedule space or equipment for special programs and prepare lists of participants.

  reason given most often: no existing check settles it · 2.2% of the role's time · $805M · passed by Claude Sonnet · the models disagreed

• Enroll individuals to participate in programs and notify them of their acceptance.

  reason given most often: nobody can tell quickly whether it worked · 1.4% of the role's time · $511M

• Take orders for merchandise or materials and send them to the proper departments to be filled.

  reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 0.5% of the role's time · $201M · passed by Claude Sonnet · the models disagreed