Loan Interviewers and Clerks
Every task in this role, whether it passes the census's structural hand-over screen, which models pass it, and why. It is a screen, not a claim about what AI can do: a task can pass and still be beyond the systems of the day. The stricter and looser rules re-vote every task, and small differences between roles are noise.
Passes the screen · 2 of 18 tasks
Record applications for loan and credit, loan information, and disbursements of funds, using computers.
quick to check, an existing check settles it, and a mistake is cheap · 6.1% of the role's time · $520M · passed by Claude Sonnet, Gemini 3.1 Pro · the models disagreed
Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
quick to check, an existing check settles it, and a mistake is cheap · 5.0% of the role's time · $430M · passed by Claude Sonnet, Gemini 3.1 Pro · the models disagreed
Does not pass
Verify and examine information and accuracy of loan application and closing documents.
reason given most often: no existing check settles it, and a failure is too expensive · 8.6% of the role's time · $731M · passed by Claude Sonnet · the models disagreed
Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
reason given most often: no existing check settles it · 8.0% of the role's time · $684M · waiting on a check
Answer questions and advise customers regarding loans and transactions.
reason given most often: no existing check settles it · 7.5% of the role's time · $639M
Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
reason given most often: no existing check settles it, and a failure is too expensive · 6.7% of the role's time · $575M · passed by Claude Sonnet · the models disagreed
File and maintain loan records.
physical work, outside the screen · 6.7% of the role's time · $569M
Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 6.6% of the role's time · $565M · passed by Claude Sonnet · the models disagreed
Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
physical work, outside the screen · 5.8% of the role's time · $493M
Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 5.5% of the role's time · $466M · passed by Gemini 3.1 Pro · the models disagreed
Present loan and repayment schedules to customers.
reason given most often: no existing check settles it · 5.4% of the role's time · $462M · passed by Claude Sonnet · the models disagreed
Submit loan applications with recommendation for underwriting approval.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 5.4% of the role's time · $460M
Interview loan applicants to obtain personal and financial data and to assist in completing applications.
reason given most often: no existing check settles it · 5.3% of the role's time · $450M · waiting on a check
Check value of customer collateral to be held as loan security.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 4.5% of the role's time · $382M
Accept payment on accounts.
physical work, outside the screen · 4.1% of the role's time · $347M
Order property insurance or mortgage insurance policies to ensure protection against loss on mortgaged property.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 3.4% of the role's time · $292M · passed by Claude Sonnet · the models disagreed
Schedule and conduct closings of mortgage transactions.
physical work, outside the screen · 3.0% of the role's time · $253M
Establish credit limits and grant extensions of credit on overdue accounts.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 2.6% of the role's time · $221M
Where this role works
| Industry | Workers | Wage bill | Passes the screen | All three pass |
|---|---|---|---|---|
| Credit Intermediation and Related Activities (5221 and 5223 only) | 85,270 | $4.4B | $486M | $0 |
| Nondepository Credit Intermediation | 52,630 | $2.6B | $294M | $0 |
| Management of Companies and Enterprises | 11,520 | $609M | $67.8M | $0 |
| Insurance Carriers | 6090 | $322M | $35.9M | $0 |
| Legal Services | 4790 | $250M | $27.8M | $0 |
| Agencies, Brokerages, and Other Insurance Related Activities | 1500 | $71.0M | $7.9M | $0 |
| Computer Systems Design and Related Services | 1100 | $58.1M | $6.5M | $0 |
| Employment Services | 1190 | $56.4M | $6.3M | $0 |
| Securities, Commodity Contracts, and Other Financial Investments and Related Activities | 530 | $29.7M | $3.3M | $0 |
| Residential Building Construction | 500 | $28.8M | $3.2M | $0 |