Hotel, Motel, and Resort Desk Clerks

Does not pass

• Greet, register, and assign rooms to guests of hotels or motels.

  reason given most often: no existing check settles it · 7.5% of the role's time · $673M · passed by Claude Sonnet · the models disagreed · waiting on a check

• Issue room keys and escort instructions to bellhops.

  physical work, outside the screen · 7.0% of the role's time · $631M

• Contact housekeeping or maintenance staff when guests report problems.

  reason given most often: no existing check settles it · 6.4% of the role's time · $578M · waiting on a check

• Review accounts and charges with guests during the check out process.

  reason given most often: no existing check settles it · 6.3% of the role's time · $567M · passed by Claude Sonnet · the models disagreed · waiting on a check

• Compute bills, collect payments, and make change for guests.

  physical work, outside the screen · 6.1% of the role's time · $546M

• Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.

  reason given most often: no existing check settles it · 6.1% of the role's time · $546M · waiting on a check

• Transmit and receive messages, using telephones or telephone switchboards.

  physical work, outside the screen · 5.7% of the role's time · $518M

• Record guest comments or complaints, referring customers to managers as necessary.

  reason given most often: no existing check settles it · 5.1% of the role's time · $462M · waiting on a check

• Clean and maintain lobby and common areas, such as restocking supplies and watering plants.

  physical work, outside the screen · 3.3% of the role's time · $295M

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.

  reason given most often: nobody can tell quickly whether it worked, and a failure is too expensive · 2.9% of the role's time · $259M · passed by Gemini 3.1 Pro · the models disagreed

• Date-stamp, sort, and rack incoming mail and messages.

  physical work, outside the screen · 2.8% of the role's time · $253M

• Plan, schedule or supervise the work of other employees.

  reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 2.5% of the role's time · $228M

• Deposit guests' valuables in hotel safes or safe-deposit boxes.

  physical work, outside the screen · 2.2% of the role's time · $197M

• Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.

  physical work, outside the screen · 2.2% of the role's time · $196M