Eligibility Interviewers, Government Programs
Every task in this role, whether it passes the census's structural hand-over screen, which models pass it, and why. It is a screen, not a claim about what AI can do: a task can pass and still be beyond the systems of the day. The stricter and looser rules re-vote every task, and small differences between roles are noise.
Passes the screen · 2 of 17 tasks
Keep records of assigned cases, and prepare required reports.
quick to check, an existing check settles it, and a mistake is cheap · 8.2% of the role's time · $686M · passed by Claude Sonnet, GPT-6 Sol · the models disagreed
Schedule benefits claimants for adjudication interviews to address questions of eligibility.
quick to check, an existing check settles it, and a mistake is cheap · 3.9% of the role's time · $324M · all three pass it
Does not pass
Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 11.2% of the role's time · $937M
Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
reason given most often: no existing check settles it · 10.3% of the role's time · $860M · waiting on a check
Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
reason given most often: no existing check settles it · 9.6% of the role's time · $800M
Answer applicants' questions about benefits and claim procedures.
reason given most often: no existing check settles it · 8.5% of the role's time · $706M · waiting on a check
Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
an accountable sign-off — stays with a person · 8.0% of the role's time · $666M
Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps.
an accountable sign-off — stays with a person · 7.9% of the role's time · $662M
Interview and investigate applicants for public assistance to gather information pertinent to their applications.
reason given most often: no existing check settles it · 7.2% of the role's time · $602M
Check with employers or other references to verify answers and obtain further information.
reason given most often: no existing check settles it · 7.2% of the role's time · $601M · passed by Claude Sonnet · the models disagreed
Provide applicants with assistance in completing application forms, such as those for job referrals or unemployment compensation claims.
reason given most often: no existing check settles it · 3.3% of the role's time · $278M · waiting on a check
Refer applicants to job openings or to interviews with other staff, in accordance with administrative guidelines or office procedures.
reason given most often: no existing check settles it · 3.3% of the role's time · $272M · passed by Claude Sonnet · the models disagreed · waiting on a check
Prepare applications and forms for applicants for such purposes as school enrollment, employment, and medical services.
reason given most often: no existing check settles it · 3.2% of the role's time · $265M · passed by Gemini 3.1 Pro · the models disagreed · waiting on a check
Provide social workers with pertinent information gathered during applicant interviews.
reason given most often: no existing check settles it · 3.1% of the role's time · $257M · waiting on a check
Monitor the payments of benefits throughout the duration of a claim.
reason given most often: nobody can tell quickly whether it worked · 2.3% of the role's time · $193M
Investigate claimants for the possibility of fraud or abuse.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 1.8% of the role's time · $153M
Conduct annual, interim, and special housing reviews and home visits to ensure conformance to regulations.
physical work, outside the screen · 0.9% of the role's time · $72.0M
Where this role works
| Industry | Workers | Wage bill | Passes the screen | All three pass |
|---|---|---|---|---|
| Local Government, excluding Schools and Hospitals (OEWS Designation) | 53,550 | $3.0B | $368M | $118M |
| State Government, excluding Schools and Hospitals (OEWS Designation) | 55,130 | $2.8B | $343M | $110M |
| Federal Executive Branch (OEWS Designation) | 31,870 | $1.8B | $223M | $71.5M |
| Individual and Family Services | 2630 | $125M | $15.1M | $4.9M |
| Management, Scientific, and Technical Consulting Services | 2590 | $117M | $14.2M | $4.5M |
| Employment Services | 1470 | $57.1M | $6.9M | $2.2M |
| General Medical and Surgical Hospitals | 1000 | $52.9M | $6.4M | $2.1M |
| Community Food and Housing, and Emergency and Other Relief Services | 930 | $41.7M | $5.1M | $1.6M |
| Management of Companies and Enterprises | 740 | $38.9M | $4.7M | $1.5M |
| Offices of Physicians | 640 | $27.7M | $3.4M | $1.1M |