Tellers
Every task in this role, whether it passes the census's structural hand-over screen, which models pass it, and why. It is a screen, not a claim about what AI can do: a task can pass and still be beyond the systems of the day. The stricter and looser rules re-vote every task, and small differences between roles are noise.
Passes the screen · 6 of 28 tasks
Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
quick to check, an existing check settles it, and a mistake is cheap · 7.2% of the role's time · $997M · all three pass it
Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
quick to check, an existing check settles it, and a mistake is cheap · 4.9% of the role's time · $683M · passed by Claude Sonnet, Gemini 3.1 Pro · the models disagreed
Identify transaction mistakes when debits and credits do not balance.
quick to check, an existing check settles it, and a mistake is cheap · 3.9% of the role's time · $545M · passed by Claude Sonnet, Gemini 3.1 Pro · the models disagreed
Carry out special services for customers, such as ordering bank cards and checks.
quick to check, an existing check settles it, and a mistake is cheap · 3.6% of the role's time · $500M · passed by Claude Sonnet, Gemini 3.1 Pro · the models disagreed
Compute financial fees, interest, and service charges.
quick to check, an existing check settles it, and a mistake is cheap · 1.6% of the role's time · $220M · passed by Claude Sonnet, Gemini 3.1 Pro · the models disagreed
Quote unit exchange rates, following daily international rate sheets or computer displays.
quick to check, an existing check settles it, and a mistake is cheap · 0.6% of the role's time · $86.9M · all three pass it
Does not pass
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
physical work, outside the screen · 7.4% of the role's time · $1.0B
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
physical work, outside the screen · 7.2% of the role's time · $1.0B
Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
physical work, outside the screen · 7.0% of the role's time · $967M
Answer telephones and assist customers with their questions.
reason given most often: no existing check settles it · 6.2% of the role's time · $855M · waiting on a check
Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
physical work, outside the screen · 5.3% of the role's time · $739M
Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
physical work, outside the screen · 4.9% of the role's time · $677M
Arrange monies received in cash boxes and coin dispensers according to denomination.
physical work, outside the screen · 4.4% of the role's time · $614M
Prepare and verify cashier's checks.
physical work, outside the screen · 4.3% of the role's time · $593M
Resolve problems or discrepancies concerning customers' accounts.
reason given most often: no existing check settles it · 3.7% of the role's time · $514M
Sort and file deposit slips and checks.
physical work, outside the screen · 3.7% of the role's time · $509M
Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
physical work, outside the screen · 3.2% of the role's time · $443M
Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
reason given most often: no existing check settles it · 3.1% of the role's time · $430M
Receive and count daily inventories of cash, drafts, and travelers' checks.
physical work, outside the screen · 3.1% of the role's time · $426M
Monitor bank vaults to ensure cash balances are correct.
physical work, outside the screen · 2.7% of the role's time · $372M
Perform clerical tasks, such as typing, filing, and microfilm photography.
physical work, outside the screen · 2.6% of the role's time · $359M
Order a supply of cash to meet daily needs.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 2.0% of the role's time · $281M
Count, verify, and post armored car deposits.
physical work, outside the screen · 2.0% of the role's time · $276M
Process and maintain records of customer loans.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 1.4% of the role's time · $196M · passed by Gemini 3.1 Pro · the models disagreed
Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
reason given most often: no existing check settles it · 1.4% of the role's time · $189M
Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
reason given most often: no existing check settles it · 1.0% of the role's time · $136M · waiting on a check
Issue checks to bond owners in settlement of transactions.
physical work, outside the screen · 0.9% of the role's time · $128M
Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.
reason given most often: no existing check settles it · 0.8% of the role's time · $109M · passed by Claude Sonnet · the models disagreed · waiting on a check
Where this role works
| Industry | Workers | Wage bill | Passes the screen | All three pass |
|---|---|---|---|---|
| Credit Intermediation and Related Activities (5221 and 5223 only) | 323,210 | $13.2B | $2.9B | $1.0B |
| Management of Companies and Enterprises | 5170 | $222M | $48.6M | $17.4M |
| Securities, Commodity Contracts, and Other Financial Investments and Related Activities | 3250 | $141M | $30.9M | $11.0M |
| Nondepository Credit Intermediation | 3520 | $141M | $30.8M | $11.0M |
| Investigation and Security Services | 2260 | $92.1M | $20.1M | $7.2M |
| Employment Services | 410 | $15.3M | $3.4M | $1.2M |
| Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services | 240 | $10.5M | $2.3M | $819k |
| Local Government, excluding Schools and Hospitals (OEWS Designation) | 230 | $10.4M | $2.3M | $814k |
| Agencies, Brokerages, and Other Insurance Related Activities | 190 | $8.1M | $1.8M | $634k |
| Accounting, Tax Preparation, Bookkeeping, and Payroll Services | 100 | $4.6M | $999k | $357k |