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Census · Finance · occupation code 43-3071

Tellers

Every task in this role, whether it passes the census's structural hand-over screen, which models pass it, and why. It is a screen, not a claim about what AI can do: a task can pass and still be beyond the systems of the day. The stricter and looser rules re-vote every task, and small differences between roles are noise.

Passes the screen · 6 of 28 tasks

  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.

    quick to check, an existing check settles it, and a mistake is cheap · 7.2% of the role's time · $997M · all three pass it

  • Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.

    quick to check, an existing check settles it, and a mistake is cheap · 4.9% of the role's time · $683M · passed by Claude Sonnet, Gemini 3.1 Pro · the models disagreed

  • Identify transaction mistakes when debits and credits do not balance.

    quick to check, an existing check settles it, and a mistake is cheap · 3.9% of the role's time · $545M · passed by Claude Sonnet, Gemini 3.1 Pro · the models disagreed

  • Carry out special services for customers, such as ordering bank cards and checks.

    quick to check, an existing check settles it, and a mistake is cheap · 3.6% of the role's time · $500M · passed by Claude Sonnet, Gemini 3.1 Pro · the models disagreed

  • Compute financial fees, interest, and service charges.

    quick to check, an existing check settles it, and a mistake is cheap · 1.6% of the role's time · $220M · passed by Claude Sonnet, Gemini 3.1 Pro · the models disagreed

  • Quote unit exchange rates, following daily international rate sheets or computer displays.

    quick to check, an existing check settles it, and a mistake is cheap · 0.6% of the role's time · $86.9M · all three pass it

Does not pass

  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.

    physical work, outside the screen · 7.4% of the role's time · $1.0B

  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.

    physical work, outside the screen · 7.2% of the role's time · $1.0B

  • Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.

    physical work, outside the screen · 7.0% of the role's time · $967M

  • Answer telephones and assist customers with their questions.

    reason given most often: no existing check settles it · 6.2% of the role's time · $855M · waiting on a check

  • Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.

    physical work, outside the screen · 5.3% of the role's time · $739M

  • Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.

    physical work, outside the screen · 4.9% of the role's time · $677M

  • Arrange monies received in cash boxes and coin dispensers according to denomination.

    physical work, outside the screen · 4.4% of the role's time · $614M

  • Prepare and verify cashier's checks.

    physical work, outside the screen · 4.3% of the role's time · $593M

  • Resolve problems or discrepancies concerning customers' accounts.

    reason given most often: no existing check settles it · 3.7% of the role's time · $514M

  • Sort and file deposit slips and checks.

    physical work, outside the screen · 3.7% of the role's time · $509M

  • Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.

    physical work, outside the screen · 3.2% of the role's time · $443M

  • Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.

    reason given most often: no existing check settles it · 3.1% of the role's time · $430M

  • Receive and count daily inventories of cash, drafts, and travelers' checks.

    physical work, outside the screen · 3.1% of the role's time · $426M

  • Monitor bank vaults to ensure cash balances are correct.

    physical work, outside the screen · 2.7% of the role's time · $372M

  • Perform clerical tasks, such as typing, filing, and microfilm photography.

    physical work, outside the screen · 2.6% of the role's time · $359M

  • Order a supply of cash to meet daily needs.

    reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 2.0% of the role's time · $281M

  • Count, verify, and post armored car deposits.

    physical work, outside the screen · 2.0% of the role's time · $276M

  • Process and maintain records of customer loans.

    reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 1.4% of the role's time · $196M · passed by Gemini 3.1 Pro · the models disagreed

  • Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.

    reason given most often: no existing check settles it · 1.4% of the role's time · $189M

  • Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.

    reason given most often: no existing check settles it · 1.0% of the role's time · $136M · waiting on a check

  • Issue checks to bond owners in settlement of transactions.

    physical work, outside the screen · 0.9% of the role's time · $128M

  • Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.

    reason given most often: no existing check settles it · 0.8% of the role's time · $109M · passed by Claude Sonnet · the models disagreed · waiting on a check

Where this role works