Telemarketers
Every task in this role, whether it passes the census's structural hand-over screen, which models pass it, and why. It is a screen, not a claim about what AI can do: a task can pass and still be beyond the systems of the day. The stricter and looser rules re-vote every task, and small differences between roles are noise.
Passes the screen · 4 of 12 tasks
Obtain customer information such as name, address, and payment method, and enter orders into computers.
quick to check, an existing check settles it, and a mistake is cheap · 11.8% of the role's time · $261M · all three pass it
Maintain records of contacts, accounts, and orders.
quick to check, an existing check settles it, and a mistake is cheap · 11.2% of the role's time · $248M · all three pass it
Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
quick to check, an existing check settles it, and a mistake is cheap · 4.7% of the role's time · $104M · all three pass it
Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
quick to check, an existing check settles it, and a mistake is cheap · 2.2% of the role's time · $48.2M · all three pass it
Does not pass
Explain products or services and prices, and answer questions from customers.
reason given most often: no existing check settles it · 13.3% of the role's time · $294M · waiting on a check
Record names, addresses, purchases, and reactions of prospects contacted.
reason given most often: no existing check settles it · 10.8% of the role's time · $240M · waiting on a check
Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.
reason given most often: no existing check settles it · 10.6% of the role's time · $235M · waiting on a check
Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
reason given most often: no existing check settles it · 10.6% of the role's time · $234M · waiting on a check
Answer telephone calls from potential customers who have been solicited through advertisements.
reason given most often: no existing check settles it · 9.5% of the role's time · $210M · passed by GPT-6 Sol · the models disagreed · waiting on a check
Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
reason given most often: no existing check settles it · 7.6% of the role's time · $169M · waiting on a check
Adjust sales scripts to better target the needs and interests of specific individuals.
reason given most often: no existing check settles it · 5.8% of the role's time · $128M · waiting on a check
Conduct client or market surveys to obtain information about potential customers.
reason given most often: no existing check settles it · 2.0% of the role's time · $43.8M · waiting on a check
Where this role works
| Industry | Workers | Wage bill | Passes the screen | All three pass |
|---|---|---|---|---|
| Business Support Services | 46,430 | $1.5B | $460M | $460M |
| Insurance Carriers | 2150 | $133M | $39.7M | $39.7M |
| Management, Scientific, and Technical Consulting Services | 2150 | $71.0M | $21.2M | $21.2M |
| Residential Building Construction | 1720 | $63.2M | $18.8M | $18.8M |
| Agencies, Brokerages, and Other Insurance Related Activities | 1490 | $54.9M | $16.4M | $16.4M |
| Computer Systems Design and Related Services | 870 | $42.7M | $12.7M | $12.7M |
| Professional and Commercial Equipment and Supplies Merchant Wholesalers | 760 | $37.2M | $11.1M | $11.1M |
| Building Equipment Contractors | 890 | $34.5M | $10.3M | $10.3M |
| Other Professional, Scientific, and Technical Services | 820 | $31.5M | $9.4M | $9.4M |
| Telecommunications | 810 | $29.4M | $8.8M | $8.8M |