Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Every task in this role, whether it passes the census's structural hand-over screen, which models pass it, and why. It is a screen, not a claim about what AI can do: a task can pass and still be beyond the systems of the day. The stricter and looser rules re-vote every task, and small differences between roles are noise.
Passes the screen · 3 of 15 tasks
Compute and compare costs of services.
quick to check, an existing check settles it, and a mistake is cheap · 6.7% of the role's time · $6.4B · all three pass it
Maintain customer records using automated systems.
quick to check, an existing check settles it, and a mistake is cheap · 6.7% of the role's time · $6.4B · all three pass it
Quote prices, credit terms, contract terms, or fulfillment dates for services.
quick to check, an existing check settles it, and a mistake is cheap · 6.7% of the role's time · $6.4B · passed by Claude Sonnet, Gemini 3.1 Pro · the models disagreed
Does not pass
Answer customers' questions about services, prices, availability, or credit terms.
reason given most often: no existing check settles it · 6.7% of the role's time · $6.4B · waiting on a check
Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.
reason given most often: no existing check settles it · 6.7% of the role's time · $6.4B
Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 6.7% of the role's time · $6.4B
Contact prospective or existing customers to discuss how services can meet their needs.
reason given most often: no existing check settles it · 6.7% of the role's time · $6.4B
Create forms or agreements to complete sales.
reason given most often: no existing check settles it · 6.7% of the role's time · $6.4B · waiting on a check
Develop sales presentations or proposals to explain service specifications.
reason given most often: no existing check settles it · 6.7% of the role's time · $6.4B
Distribute promotional materials at meetings, conferences, or trade shows.
physical work, outside the screen · 6.7% of the role's time · $6.4B
Emphasize or recommend service features based on knowledge of customers' needs and vendor capabilities and limitations.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 6.7% of the role's time · $6.4B
Identify prospective customers using business directories, leads from clients, or information from conferences or trade shows.
reason given most often: no existing check settles it · 6.7% of the role's time · $6.4B
Inform customers of contracts or other information pertaining to purchased services.
reason given most often: no existing check settles it · 6.7% of the role's time · $6.4B · waiting on a check
Monitor market conditions, innovations, and competitors' services, prices, and sales.
reason given most often: no existing check settles it · 6.7% of the role's time · $6.4B
Negotiate prices or terms of sales or service agreements.
reason given most often: no existing check settles it · 6.7% of the role's time · $6.4B
Where this role works
| Industry | Workers | Wage bill | Passes the screen | All three pass |
|---|---|---|---|---|
| Computer Systems Design and Related Services | 118,190 | $12.8B | $2.6B | $1.7B |
| Management, Scientific, and Technical Consulting Services | 79,670 | $7.0B | $1.4B | $931M |
| Software Publishers | 41,320 | $4.5B | $900M | $600M |
| Telecommunications | 68,760 | $4.4B | $887M | $591M |
| Building Equipment Contractors | 40,200 | $3.4B | $680M | $454M |
| Employment Services | 43,900 | $3.4B | $679M | $453M |
| Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services | 30,690 | $3.4B | $671M | $447M |
| Electronics and Appliance Retailers | 69,240 | $3.1B | $627M | $418M |
| Services to Buildings and Dwellings | 42,820 | $2.8B | $552M | $368M |
| Management of Companies and Enterprises | 26,480 | $2.3B | $451M | $301M |