Travel Agents
Every task in this role, whether it passes the census's structural hand-over screen, which models pass it, and why. It is a screen, not a claim about what AI can do: a task can pass and still be beyond the systems of the day. The stricter and looser rules re-vote every task, and small differences between roles are noise.
Passes the screen · 2 of 8 tasks
Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
quick to check, an existing check settles it, and a mistake is cheap · 13.9% of the role's time · $377M · all three pass it
Book transportation and hotel reservations, using computer or telephone.
quick to check, an existing check settles it, and a mistake is cheap · 12.6% of the role's time · $339M · all three pass it
Does not pass
Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 14.1% of the role's time · $382M
Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
reason given most often: no existing check settles it · 13.4% of the role's time · $362M · waiting on a check
Collect payment for transportation and accommodations from customer.
physical work, outside the screen · 13.1% of the role's time · $354M
Record and maintain information on clients, vendors, and travel packages.
reason given most often: no existing check settles it · 12.9% of the role's time · $349M · passed by Claude Sonnet · the models disagreed · waiting on a check
Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.
physical work, outside the screen · 11.7% of the role's time · $317M
Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
physical work, outside the screen · 8.2% of the role's time · $223M
Where this role works
| Industry | Workers | Wage bill | Passes the screen | All three pass |
|---|---|---|---|---|
| Travel Arrangement and Reservation Services | 47,040 | $2.5B | $652M | $652M |
| Nondepository Credit Intermediation | 1290 | $73.6M | $19.5M | $19.5M |
| Deep Sea, Coastal, and Great Lakes Water Transportation | 1490 | $64.7M | $17.1M | $17.1M |
| Traveler Accommodation | 1100 | $53.2M | $14.1M | $14.1M |
| Employment Services | 370 | $21.6M | $5.7M | $5.7M |
| Credit Intermediation and Related Activities (5221 and 5223 only) | 280 | $16.2M | $4.3M | $4.3M |
| Insurance Carriers | 110 | $6.2M | $1.7M | $1.7M |
| Scenic and Sightseeing Transportation, Land | 90 | $4.2M | $1.1M | $1.1M |
| Computer Systems Design and Related Services | 30 | $2.4M | $635k | $635k |
| Office Administrative Services | 30 | $2.0M | $541k | $541k |