First-Line Supervisors of Non-Retail Sales Workers

Does not pass

• Provide staff with assistance in performing difficult or complicated duties.

  reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 11.7% of the role's time · $2.5B

• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.

  reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 10.0% of the role's time · $2.1B

• Monitor sales staff performance to ensure that goals are met.

  reason given most often: nobody can tell quickly whether it worked · 9.0% of the role's time · $1.9B

• Plan and prepare work schedules, and assign employees to specific duties.

  an accountable sign-off — stays with a person · 7.9% of the role's time · $1.7B

• Listen to and resolve customer complaints regarding services, products, or personnel.

  reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 7.5% of the role's time · $1.6B

• Formulate pricing policies on merchandise according to profitability requirements.

  reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 6.2% of the role's time · $1.3B

• Attend company meetings to exchange product information and coordinate work activities with other departments.

  reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 5.6% of the role's time · $1.2B

• Hire, train, and evaluate personnel.

  reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 4.9% of the role's time · $1.0B

• Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.

  physical work, outside the screen · 4.8% of the role's time · $1.0B

• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

  reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 4.2% of the role's time · $897M

• Visit retailers and sales representatives to promote products and gather information.

  physical work, outside the screen · 3.9% of the role's time · $833M

• Analyze details of sales territories to assess their growth potential and to set quotas.

  reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 3.2% of the role's time · $690M

• Examine merchandise to ensure correct pricing and display, and that it functions as advertised.

  physical work, outside the screen · 3.2% of the role's time · $689M

• Inventory stock and reorder when inventories drop to specified levels.

  physical work, outside the screen · 2.8% of the role's time · $605M

• Examine products purchased for resale or received for storage to determine product condition.

  physical work, outside the screen · 2.6% of the role's time · $551M

• Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.

  reason given most often: no existing check settles it · 1.8% of the role's time · $378M