Loan Officers
Every task in this role, whether it passes the census's structural hand-over screen, which models pass it, and why. It is a screen, not a claim about what AI can do: a task can pass and still be beyond the systems of the day. The stricter and looser rules re-vote every task, and small differences between roles are noise.
Passes the screen · 5 of 30 tasks
Calculate amount of debt and funds available to plan methods of payoff and to estimate time for debt liquidation.
quick to check, an existing check settles it, and a mistake is cheap · 3.2% of the role's time · $794M · passed by Claude Sonnet, Gemini 3.1 Pro · the models disagreed
Maintain and review account records, updating and recategorizing them according to status changes.
quick to check, an existing check settles it, and a mistake is cheap · 3.2% of the role's time · $794M · passed by Claude Sonnet, GPT-6 Sol · the models disagreed
Review billing for accuracy.
quick to check, an existing check settles it, and a mistake is cheap · 3.2% of the role's time · $794M · passed by Claude Sonnet, Gemini 3.1 Pro · the models disagreed
Compute payment schedules.
quick to check, an existing check settles it, and a mistake is cheap · 3.0% of the role's time · $747M · passed by Claude Sonnet, Gemini 3.1 Pro · the models disagreed
Submit applications to credit analysts for verification and recommendation.
quick to check, an existing check settles it, and a mistake is cheap · 3.0% of the role's time · $736M · all three pass it
Does not pass
Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 5.9% of the role's time · $1.4B
Meet with applicants to obtain information for loan applications and to answer questions about the process.
reason given most often: no existing check settles it · 5.7% of the role's time · $1.4B · waiting on a check
Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
reason given most often: no existing check settles it · 5.5% of the role's time · $1.3B · waiting on a check
Review and update credit and loan files.
reason given most often: no existing check settles it · 4.9% of the role's time · $1.2B · passed by Claude Sonnet · the models disagreed
Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
reason given most often: no existing check settles it · 4.3% of the role's time · $1.0B · waiting on a check
Work with clients to identify their financial goals and to find ways of reaching those goals.
reason given most often: no existing check settles it · 4.2% of the role's time · $1.0B
Approve loans within specified limits, and refer loan applications outside those limits to management for approval.
reason given most often: no existing check settles it, and a failure is too expensive · 3.7% of the role's time · $903M
Stay abreast of new types of loans and other financial services and products to better meet customers' needs.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 3.4% of the role's time · $825M
Assist in selection of financial award candidates using electronic databases to certify loan eligibility.
an accountable sign-off — stays with a person · 3.2% of the role's time · $794M
Authorize or sign mail collection letters.
an accountable sign-off — stays with a person · 3.2% of the role's time · $794M
Confer with underwriters to resolve mortgage application problems.
reason given most often: no existing check settles it · 3.2% of the role's time · $794M
Contact applicants or creditors to resolve questions about applications or to assist with completion of paperwork.
reason given most often: no existing check settles it · 3.2% of the role's time · $794M · passed by Claude Sonnet · the models disagreed
Contact borrowers with delinquent accounts to obtain payment in full or to negotiate repayment plans.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 3.2% of the role's time · $794M
Counsel clients on personal and family financial problems, such as excessive spending or borrowing of funds.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 3.2% of the role's time · $794M
Establish payment priorities according to credit terms and interest rates to reduce clients' overall costs.
reason given most often: no existing check settles it · 3.2% of the role's time · $794M · passed by Gemini 3.1 Pro · the models disagreed
Inform individuals and groups about the financial assistance available to college or university students.
reason given most often: no existing check settles it · 3.2% of the role's time · $794M · waiting on a check
Match individuals' needs and eligibility with available financial aid programs to provide informed recommendations.
reason given most often: no existing check settles it · 3.2% of the role's time · $794M
Review accounts to determine write-offs for collection agencies.
reason given most often: no existing check settles it · 3.2% of the role's time · $794M
Review loan agreements to ensure that they are complete and accurate according to policy.
reason given most often: no existing check settles it, and a failure is too expensive · 3.2% of the role's time · $794M · passed by Claude Sonnet · the models disagreed
Market bank products to individuals and firms, promoting bank services that may meet customers' needs.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 2.6% of the role's time · $638M
Handle customer complaints and take appropriate action to resolve them.
reason given most often: no existing check settles it · 2.6% of the role's time · $630M
Supervise loan personnel.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 2.3% of the role's time · $558M
Analyze potential loan markets and develop referral networks to locate prospects for loans.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 2.2% of the role's time · $528M
Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action.
reason given most often: no existing check settles it · 0.9% of the role's time · $218M · passed by Claude Sonnet · the models disagreed
Set credit policies, credit lines, procedures and standards in conjunction with senior managers.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 0.6% of the role's time · $154M
Where this role works
| Industry | Workers | Wage bill | Passes the screen | All three pass |
|---|---|---|---|---|
| Credit Intermediation and Related Activities (5221 and 5223 only) | 152,060 | $13.2B | $2.1B | $397M |
| Nondepository Credit Intermediation | 82,590 | $6.5B | $1.0B | $194M |
| Automobile Dealers | 10,680 | $1.4B | $220M | $41.9M |
| Management of Companies and Enterprises | 12,350 | $1.1B | $170M | $32.3M |
| Securities, Commodity Contracts, and Other Financial Investments and Related Activities | 5580 | $624M | $98.3M | $18.7M |
| Real Estate | 4960 | $464M | $73.1M | $13.9M |
| Federal Executive Branch (OEWS Designation) | 5080 | $413M | $65.1M | $12.4M |
| Legal Services | 2840 | $187M | $29.5M | $5.6M |
| Colleges, Universities, and Professional Schools | 1520 | $92.2M | $14.5M | $2.8M |
| Other Motor Vehicle Dealers | 730 | $82.0M | $12.9M | $2.5M |