Business Operations Specialists, All Other
Every task in this role, whether it passes the census's structural hand-over screen, which models pass it, and why. It is a screen, not a claim about what AI can do: a task can pass and still be beyond the systems of the day. The stricter and looser rules re-vote every task, and small differences between roles are noise.
Passes the screen · 10 of 92 tasks
Deliver e-mail confirmation of completed transactions and shipment.
quick to check, an existing check settles it, and a mistake is cheap · 1.7% of the role's time · $1.8B · all three pass it
Receive and process payments from customers, using electronic transaction services.
quick to check, an existing check settles it, and a mistake is cheap · 1.5% of the role's time · $1.6B · all three pass it
Create, manage, or automate orders or invoices, using order management or invoicing software.
quick to check, an existing check settles it, and a mistake is cheap · 1.4% of the role's time · $1.5B · passed by Claude Sonnet, Gemini 3.1 Pro · the models disagreed
Calculate purchase subtotals, taxes, and shipping costs for submission to customers.
quick to check, an existing check settles it, and a mistake is cheap · 1.2% of the role's time · $1.2B · all three pass it
Create or maintain database of customer accounts.
quick to check, an existing check settles it, and a mistake is cheap · 1.0% of the role's time · $1.0B · all three pass it
Cancel orders based on customer requests or inventory or delivery problems.
quick to check, an existing check settles it, and a mistake is cheap · 1.0% of the role's time · $1.0B · passed by Claude Sonnet, Gemini 3.1 Pro · the models disagreed
Upload digital media, such as photos, video, or scanned images to online storefront, auction sites, or other shopping Web sites.
quick to check, an existing check settles it, and a mistake is cheap · 0.9% of the role's time · $888M · all three pass it
Calculate revenue, sales, and expenses, using financial accounting or spreadsheet software.
quick to check, an existing check settles it, and a mistake is cheap · 0.6% of the role's time · $639M · all three pass it
Initiate online auctions through auction hosting sites or auction management software.
quick to check, an existing check settles it, and a mistake is cheap · 0.4% of the role's time · $397M · all three pass it
Transfer digital media, such as music, video, or software, to customers via the Internet.
quick to check, an existing check settles it, and a mistake is cheap · 0.2% of the role's time · $198M · all three pass it
Does not pass
Provide technical or administrative support for sustainability programs or issues.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 3.5% of the role's time · $3.7B
Monitor or track sustainability indicators, such as energy usage, natural resource usage, waste generation, and recycling.
reason given most often: nobody can tell quickly whether it worked · 2.9% of the role's time · $3.1B
Develop sustainability project goals, objectives, initiatives, or strategies in collaboration with other sustainability professionals.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 2.5% of the role's time · $2.6B
Create or maintain plans or other documents related to sustainability projects.
reason given most often: no existing check settles it · 2.4% of the role's time · $2.5B · waiting on a check
Develop emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 2.3% of the role's time · $2.4B
Assess the nature and level of physical security threats so that the scope of the problem can be determined.
physical work, outside the screen · 2.3% of the role's time · $2.4B
Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 2.3% of the role's time · $2.4B
Analyze corporate intelligence data to identify trends, patterns, or warnings indicating threats to security of people, assets, information, or infrastructure.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 2.1% of the role's time · $2.2B
Collect information about waste stream management or green building practices to inform decision makers.
reason given most often: no existing check settles it · 2.1% of the role's time · $2.2B · waiting on a check
Recommend improvements in security systems or procedures.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 1.9% of the role's time · $2.0B
Assess or propose sustainability initiatives, considering factors such as cost effectiveness, technical feasibility, and acceptance.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 1.9% of the role's time · $2.0B
Recommend or implement methods to monitor, evaluate, or enable resolution of safety, operations, or compliance interruptions.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 1.9% of the role's time · $1.9B
Research or review regulatory, technical, or market issues related to sustainability.
reason given most often: no existing check settles it · 1.7% of the role's time · $1.8B
Monitor tapes or digital recordings to identify the source of losses.
reason given most often: no existing check settles it · 1.6% of the role's time · $1.7B · waiting on a check
Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.
physical work, outside the screen · 1.6% of the role's time · $1.7B
Analyze impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 1.5% of the role's time · $1.6B
Review and revise sustainability proposals or policies.
reason given most often: no existing check settles it · 1.5% of the role's time · $1.6B · waiting on a check
Develop reports or presentations to communicate the effectiveness of sustainability initiatives.
reason given most often: no existing check settles it · 1.5% of the role's time · $1.6B · waiting on a check
Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.
reason given most often: no existing check settles it · 1.5% of the role's time · $1.6B · waiting on a check
Perform risk analyses so that appropriate countermeasures can be developed.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 1.5% of the role's time · $1.5B
Identify or investigate violations of natural resources, waste management, recycling, or other environmental policies.
physical work, outside the screen · 1.3% of the role's time · $1.3B
Review design drawings or technical documents for completeness, correctness, or appropriateness.
reason given most often: no existing check settles it · 1.3% of the role's time · $1.3B
Design or implement products and services to mitigate risk or facilitate use of technology-based tools and methods.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 1.3% of the role's time · $1.3B
Create marketing or outreach media, such as brochures or Web sites, to communicate sustainability issues, procedures, or objectives.
reason given most often: no existing check settles it · 1.3% of the role's time · $1.3B
Provide system design and integration recommendations.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 1.2% of the role's time · $1.3B
Develop disaster recovery plans for physical locations with critical assets, such as data centers.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 1.2% of the role's time · $1.3B
Determine and set product prices.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 1.2% of the role's time · $1.2B
Conduct or oversee collection of corporate intelligence to avoid fraud, financial crime, cyber attack, terrorism, and infrastructure failure.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 1.2% of the role's time · $1.2B
Attend professional meetings, read literature, and participate in training or other educational offerings to keep abreast of new developments and technologies related to disaster recovery and business continuity.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 1.2% of the role's time · $1.2B · passed by Claude Sonnet · the models disagreed
Inspect physical security design features, installations, or programs to ensure compliance with applicable standards or regulations.
physical work, outside the screen · 1.1% of the role's time · $1.2B
Inspect fire, intruder detection, or other security systems.
physical work, outside the screen · 1.1% of the role's time · $1.1B
Review existing disaster recovery, crisis management, or business continuity plans.
reason given most often: no existing check settles it · 1.1% of the role's time · $1.1B
Design, implement, or establish requirements for security systems, video surveillance, motion detection, or closed-circuit television systems to ensure proper installation and operation.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 1.1% of the role's time · $1.1B
Respond to emergency situations on an on-call basis.
physical work, outside the screen · 1.1% of the role's time · $1.1B
Prepare, maintain, or update security procedures, security system drawings, or related documentation.
reason given most often: no existing check settles it · 1.1% of the role's time · $1.1B
Create scenarios to reestablish operations from various types of business disruptions.
reason given most often: no existing check settles it · 1.0% of the role's time · $1.1B
Write reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations.
reason given most often: no existing check settles it · 1.0% of the role's time · $1.1B · waiting on a check
Design security policies, programs, or practices to ensure adequate security relating to alarm response, access card use, and other security needs.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 1.0% of the role's time · $1.1B
Establish, maintain, or test call trees to ensure appropriate communication during disaster.
reason given most often: a failure is too expensive · 1.0% of the role's time · $1.1B · passed by Claude Sonnet · the models disagreed
Identify or create new sustainability indicators.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 1.0% of the role's time · $1.0B
Maintain and update organization information technology applications and network systems blueprints.
reason given most often: no existing check settles it · 1.0% of the role's time · $1.0B
Monitor the work of contractors in the design, construction, and startup phases of security systems.
physical work, outside the screen · 1.0% of the role's time · $1.0B
Conduct or oversee contingency plan integration and operation.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 1.0% of the role's time · $995M
Test security measures for final acceptance and implement or provide procedures for ongoing monitoring and evaluation of the measures.
physical work, outside the screen · 1.0% of the role's time · $989M
Develop or review specifications for design or construction of security systems.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 0.9% of the role's time · $944M
Train personnel in security procedures or use of security equipment.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 0.9% of the role's time · $921M
Prepare documentation for case reports or court proceedings.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 0.9% of the role's time · $920M
Conduct security audits to identify potential vulnerabilities related to physical security or staff safety.
physical work, outside the screen · 0.9% of the role's time · $909M
Budget and schedule security design work.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 0.9% of the role's time · $905M
Develop conceptual designs of security systems.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 0.9% of the role's time · $902M
Compose images of products, using video or still cameras, lighting equipment, props, or photo or video editing software.
physical work, outside the screen · 0.9% of the role's time · $895M
Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.
reason given most often: no existing check settles it · 0.9% of the role's time · $887M · waiting on a check
Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 0.8% of the role's time · $871M
Create or administer training and awareness presentations or materials.
reason given most often: no existing check settles it · 0.8% of the role's time · $831M · waiting on a check
Prepare reports summarizing operational results, financial performance, or accomplishments of specified objectives, goals, or plans.
reason given most often: no existing check settles it · 0.8% of the role's time · $817M · waiting on a check
Promote products in online communities through weblog or discussion-forum postings, e-mail marketing programs, or online advertising.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 0.8% of the role's time · $806M
Identify or procure needed resources to implement sustainability programs or projects.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 0.8% of the role's time · $782M
Engineer, install, maintain, or repair security systems, programmable logic controls, or other security-related electronic systems.
physical work, outside the screen · 0.7% of the role's time · $773M
Investigate products or markets to determine areas for opportunity or viability for merchandising specific products, using online or offline sources.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 0.7% of the role's time · $771M
Test documented disaster recovery strategies and plans.
reason given most often: a failure is too expensive · 0.7% of the role's time · $752M
Write grant applications, rebate applications, or project proposals to secure funding for sustainability projects.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 0.7% of the role's time · $741M
Purchase new or used items from online or physical sources for resale via retail or auction Web site.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 0.7% of the role's time · $726M
Order or purchase merchandise to maintain optimal inventory levels.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 0.7% of the role's time · $680M
Interpret government regulations and applicable codes to ensure compliance.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 0.7% of the role's time · $678M
Maintain inventory of shipping supplies, such as boxes, labels, tape, bubble wrap, loose packing materials, or tape guns.
physical work, outside the screen · 0.6% of the role's time · $656M
Disclose merchant information and terms and policies of transactions in online or offline materials.
reason given most often: no existing check settles it · 0.6% of the role's time · $634M · waiting on a check
Determine location for product listings to maximize exposure to online traffic.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 0.6% of the role's time · $599M
Collaborate with search engine shopping specialists to place marketing content in desired online locations.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 0.5% of the role's time · $557M · passed by GPT-6 Sol · the models disagreed
Interview witnesses or suspects to identify persons responsible for security breaches or to establish losses, pursue prosecutions, or obtain restitution.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 0.5% of the role's time · $544M
Identify individual or transaction targets to direct intelligence collection.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 0.5% of the role's time · $505M
Create business continuity and disaster recovery budgets.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 0.5% of the role's time · $493M
Create or distribute offline promotional material, such as brochures, pamphlets, business cards, stationary, or signage.
physical work, outside the screen · 0.4% of the role's time · $432M
Develop or revise business plans for online business, emphasizing factors such as product line, pricing, inventory, or marketing strategy.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 0.4% of the role's time · $397M
Integrate online retailing strategy with physical or catalogue retailing operations.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 0.4% of the role's time · $390M
Investigate sources, such as auctions, estate sales, liquidators, wholesalers, or trade shows for new items, used items, or collectibles.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 0.4% of the role's time · $382M
Measure and analyze Web site usage data to maximize search engine returns or refine customer interfaces.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 0.4% of the role's time · $376M
Implement security practices to preserve assets, minimize liabilities, or ensure customer privacy, using parallel servers, hardware redundancy, fail-safe technology, information encryption, or firewalls.
reason given most often: a failure is too expensive · 0.4% of the role's time · $368M
Design customer interface of online storefront, using web programming or e-commerce software.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 0.3% of the role's time · $363M
Outline system security criteria for pre-bid meetings with clients and companies to ensure comprehensiveness and appropriateness for implementation.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 0.3% of the role's time · $338M
Participate in online forums or conferences to stay abreast of online retailing trends, techniques, or security threats.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 0.3% of the role's time · $321M
Devise, select, or purchase domain name and web address.
reason given most often: no existing check settles it · 0.1% of the role's time · $151M · passed by Claude Sonnet · the models disagreed
Select and purchase technical web services, such as web hosting services, online merchant accounts, shopping cart software, payment gateway software, or spyware.
reason given most often: no existing check settles it · 0.1% of the role's time · $126M
Where this role works
| Industry | Workers | Wage bill | Passes the screen | All three pass |
|---|---|---|---|---|
| Federal Executive Branch (OEWS Designation) | 200,480 | $21.1B | $2.1B | $1.6B |
| Management of Companies and Enterprises | 67,210 | $6.7B | $655M | $495M |
| Management, Scientific, and Technical Consulting Services | 55,260 | $5.6B | $551M | $416M |
| State Government, excluding Schools and Hospitals (OEWS Designation) | 52,620 | $4.2B | $412M | $311M |
| Computer Systems Design and Related Services | 35,710 | $4.1B | $397M | $300M |
| Aerospace Product and Parts Manufacturing | 27,860 | $3.4B | $336M | $254M |
| Colleges, Universities, and Professional Schools | 45,750 | $3.4B | $327M | $247M |
| Local Government, excluding Schools and Hospitals (OEWS Designation) | 36,300 | $3.1B | $299M | $226M |
| Elementary and Secondary Schools | 37,910 | $2.9B | $283M | $214M |
| Employment Services | 30,270 | $2.5B | $242M | $183M |