Personal Service Managers, All Other
Every task in this role, whether it passes the census's structural hand-over screen, which models pass it, and why. It is a screen, not a claim about what AI can do: a task can pass and still be beyond the systems of the day. The stricter and looser rules re-vote every task, and small differences between roles are noise.
Passes the screen · 6 of 45 tasks
Schedule guest appointments.
quick to check, an existing check settles it, and a mistake is cheap · 5.3% of the role's time · $33.3M · passed by Claude Sonnet, GPT-6 Sol · the models disagreed
Maintain client databases.
quick to check, an existing check settles it, and a mistake is cheap · 4.4% of the role's time · $27.4M · passed by Claude Sonnet, Gemini 3.1 Pro · the models disagreed
Track attendance, participation, or performance data related to wellness events.
quick to check, an existing check settles it, and a mistake is cheap · 4.2% of the role's time · $26.4M · all three pass it
Maintain wellness- and fitness-related schedules, records, or reports.
quick to check, an existing check settles it, and a mistake is cheap · 4.1% of the role's time · $26.1M · passed by Claude Sonnet, GPT-6 Sol · the models disagreed
Schedule staff or supervise scheduling.
quick to check, an existing check settles it, and a mistake is cheap · 2.1% of the role's time · $13.4M · passed by Claude Sonnet, GPT-6 Sol · the models disagreed
Participate in continuing education classes to maintain current knowledge of industry.
quick to check, an existing check settles it, and a mistake is cheap · 0.3% of the role's time · $1.9M · passed by Claude Sonnet, Gemini 3.1 Pro · the models disagreed
Does not pass
Supervise fitness or wellness specialists, such as fitness instructors, nutritionists, or health educators.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 4.6% of the role's time · $29.0M
Respond to customer inquiries or complaints.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 4.6% of the role's time · $28.8M
Coordinate facility schedules to maximize usage and efficiency.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 3.9% of the role's time · $24.9M
Manage or oversee fitness or recreation facilities, ensuring safe and clean facilities and equipment.
physical work, outside the screen · 3.7% of the role's time · $23.3M
Plan or direct spa services and programs.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 3.4% of the role's time · $21.5M
Sell products, services, or memberships.
reason given most often: no existing check settles it · 3.3% of the role's time · $20.7M · passed by GPT-6 Sol · the models disagreed
Develop or coordinate fitness and wellness programs or services.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 3.1% of the role's time · $19.3M
Recommend or approve new program or service offerings to promote wellness and fitness, produce revenues, or minimize costs.
an accountable sign-off — stays with a person · 3.1% of the role's time · $19.3M
Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
reason given most often: nobody can tell quickly whether it worked · 3.0% of the role's time · $19.1M · passed by Gemini 3.1 Pro · the models disagreed
Teach fitness classes to improve strength, flexibility, cardiovascular conditioning, or general fitness of participants.
physical work, outside the screen · 2.8% of the role's time · $17.4M
Demonstrate proper operation of fitness equipment, such as resistance machines, cardio machines, free weights, or fitness assessment devices.
physical work, outside the screen · 2.7% of the role's time · $17.0M
Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
physical work, outside the screen · 2.5% of the role's time · $15.6M
Use computer skills and software to manage Web sites or databases, publish newsletters, or provide webinars.
reason given most often: no existing check settles it · 2.5% of the role's time · $15.5M · waiting on a check
Respond to customer, public, or media requests for information about wellness programs or services.
reason given most often: no existing check settles it · 2.4% of the role's time · $15.4M · waiting on a check
Maintain or arrange for maintenance of fitness equipment or facilities.
physical work, outside the screen · 2.3% of the role's time · $14.2M
Develop fitness or wellness classes, such as yoga, aerobics, strength training, or aquatics, ensuring a diversity of class offerings.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 2.2% of the role's time · $14.0M
Assess employee performance and suggest ways to improve work.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 2.2% of the role's time · $13.7M
Direct facility maintenance or repair.
physical work, outside the screen · 2.2% of the role's time · $13.6M
Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
reason given most often: no existing check settles it · 2.2% of the role's time · $13.6M · waiting on a check
Provide individual support or counseling in general wellness or nutrition.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 2.0% of the role's time · $12.6M
Select or supervise contractors, such as event hosts or health, fitness, and wellness practitioners.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 1.9% of the role's time · $11.8M
Develop staff service or retail goals and guide staff in goal achievement.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 1.7% of the role's time · $10.9M
Train staff in the use or sale of products, programs, or activities.
physical work, outside the screen · 1.7% of the role's time · $10.6M
Evaluate fitness and wellness programs to determine their effectiveness.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 1.6% of the role's time · $10.3M
Check spa equipment to ensure proper functioning.
physical work, outside the screen · 1.6% of the role's time · $9.8M
Inventory products and order new supplies.
physical work, outside the screen · 1.5% of the role's time · $9.3M
Develop marketing campaigns to promote a healthy lifestyle or participation in fitness or wellness programs.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 1.5% of the role's time · $9.1M
Develop or implement marketing strategies.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 1.4% of the role's time · $8.8M
Prepare or implement budgets and strategic, operational, purchasing, or maintenance plans.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it, and a failure is too expensive · 1.3% of the role's time · $8.2M
Track cost-containment strategies and programs to evaluate effectiveness.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 1.2% of the role's time · $7.8M
Establish spa budgets and financial goals.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 1.0% of the role's time · $6.5M
Recruit, interview, or hire employees.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 0.9% of the role's time · $6.0M
Conduct or facilitate training sessions or seminars for wellness and fitness staff.
reason given most often: no existing check settles it · 0.9% of the role's time · $5.5M · waiting on a check
Verify staff credentials, such as educational and certification requirements.
reason given most often: a failure is too expensive · 0.8% of the role's time · $5.3M · passed by Claude Sonnet · the models disagreed
Conduct needs assessments or surveys to determine interest in, or satisfaction with, wellness and fitness programs, events, or services.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 0.7% of the role's time · $4.3M
Organize and oversee events such as organized runs or walks.
physical work, outside the screen · 0.5% of the role's time · $3.3M
Organize and oversee fitness or wellness programs, such as information presentations, blood drives, or training in first aid or cardiopulmonary resuscitation (CPR).
physical work, outside the screen · 0.4% of the role's time · $2.4M
Organize and oversee health screenings or other preventive measures, such as mammography, blood pressure, or cholesterol screenings or flu vaccinations.
physical work, outside the screen · 0.3% of the role's time · $1.8M
Interpret insurance data or Health Reimbursement Account (HRA) data to develop programs that address specific needs of target populations.
reason given most often: nobody can tell quickly whether it worked, and no existing check settles it · 0.1% of the role's time · $756k
Where this role works
| Industry | Workers | Wage bill | Passes the screen | All three pass |
|---|---|---|---|---|
| Personal Care Services | 3190 | $202M | $41.2M | $8.5M |
| Other Amusement and Recreation Industries | 1680 | $104M | $21.2M | $4.4M |
| Traveler Accommodation | 780 | $70.6M | $14.4M | $3.0M |
| Other Personal Services | 450 | $33.3M | $6.8M | $1.4M |
| Individual and Family Services | 390 | $29.9M | $6.1M | $1.3M |
| Management of Companies and Enterprises | 270 | $25.0M | $5.1M | $1.1M |
| Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly | 320 | $23.6M | $4.8M | $991k |
| Local Government, excluding Schools and Hospitals (OEWS Designation) | 330 | $23.3M | $4.8M | $979k |
| Civic and Social Organizations | 390 | $20.1M | $4.1M | $845k |
| Outpatient Care Centers | 210 | $14.8M | $3.0M | $623k |